Help
How do I keep my progress on a new phone?
Link your account first. In Settings, press Link Google (or Link Apple on an iPhone). On the new phone, install the game, open Settings and link the same Google or Apple account: your garage comes back. Until you link, the game plays on a guest account that lives on that one install, and uninstalling the game loses it.
My progress is gone. Can you get it back?
If you linked Google or Apple, link the same account again in Settings and it loads. A guest account I can only find with its player ID, so send a report from the game (Settings, Help, Report a problem) on the device that had it. The report carries that ID.
Do I need an internet connection?
For racing, yes. My server checks every career race, quick race and online heat, so a prize only counts once the server has replayed the run. Without a connection the career shows a No connection screen with Retry.
Why can't I race? It says I'm out of fuel.
Each race costs 1 fuel from a tank of 10, and one point comes back every 15 minutes, so an empty tank is full again in two and a half hours. A boss fight or a tournament costs 1 for the whole thing. Online heats are free. You can also fill up with a short ad or with gold.
I bought gold and it didn't arrive.
Gold is added when the game next talks to my server, usually right after paying. If the game closed or lost its connection in between, start it again with a connection and it arrives then. Still missing after that? Send a report and add the order number from Google Play or the App Store.
Is it pay to win?
No. Every car, part and district is bought with cash you win by racing. Gold only gets you there sooner (cash, a full tank) or buys what no race needs. Anything that wins races stays earnable with cash, and that won't change.
How do I delete my account?
In Settings, press Delete account and confirm. Everything on my server goes at once. My data, next to it, downloads what is stored first. If you can't open the game anymore, the delete account page explains how to ask by email.
Something is broken. How do I tell you?
In the game: Settings, Help, Report a problem. Your mail app opens with your player ID, the game build and your device already filled in; write what happened and what you did just before, and add a screenshot if you have one. Without the game, mail info@nitrolegend.com.